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Utilities Meter Readers

  • Business, Management and Administration

Tasks

What tasks do Utilities Meter Readers perform?

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.

  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.

  • Walk or drive vehicles along established routes to take readings of meter dials.

  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.


Knowledge

What do Utilities Meter Readers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Public Safety and Security

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Utilities Meter Readers need?

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.