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Dining Room and Cafeteria Attendants and Bartender Helpers

  • Hospitality and Tourism

Tasks

What tasks do Dining Room and Cafeteria Attendants and Bartender Helpers perform?

  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.

  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

  • Serve ice water, coffee, rolls, or butter to patrons.

  • Run cash registers.


Knowledge

What do Dining Room and Cafeteria Attendants and Bartender Helpers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Food Production

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Dining Room and Cafeteria Attendants and Bartender Helpers need?

  • Coordination

    Adjusting actions in relation to others' actions.

  • Service Orientation

    Actively looking for ways to help people.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.