Driver/Sales Workers
- Marketing, Sales and Service
Tasks
What tasks do Driver/Sales Workers perform?
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Inform regular customers of new products or services and price changes.
Record sales or delivery information on daily sales or delivery record.
Listen to and resolve customers' complaints regarding products or services.
Knowledge
What do Driver/Sales Workers need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills
What skills do Driver/Sales Workers need?
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.