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Gaming Dealers

  • Hospitality and Tourism

Tasks

What tasks do Gaming Dealers perform?

  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.

  • Greet customers and make them feel welcome.

  • Exchange paper currency for playing chips or coin money.

  • Check to ensure that all players have placed bets before play begins.


Knowledge

What do Gaming Dealers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Mathematics

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Gaming Dealers need?

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.

  • Service Orientation

    Actively looking for ways to help people.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.