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Shampooers

  • Human Services

Tasks

What tasks do Shampooers perform?

  • Massage, shampoo, and condition patron's hair and scalp to clean them and remove excess oil.

  • Advise patrons with chronic or potentially contagious scalp conditions to seek medical treatment.

  • Treat scalp conditions and hair loss, using specialized lotions, shampoos, or equipment such as infrared lamps or vibrating equipment.


Knowledge

What do Shampooers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Sales and Marketing

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.


Skills

What skills do Shampooers need?

  • Speaking

    Talking to others to convey information effectively.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Service Orientation

    Actively looking for ways to help people.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.