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Training and Development Specialists

  • Business, Management and Administration

Tasks

What tasks do Training and Development Specialists perform?

  • Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

  • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

  • Offer specific training programs to help workers maintain or improve job skills.

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.


Knowledge

What do Training and Development Specialists need to know?

  • Education and Training

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Training and Development Specialists need?

  • Speaking

    Talking to others to convey information effectively.

  • Instructing

    Teaching others how to do something.

  • Learning Strategies

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.