Laundry and Dry-Cleaning Workers
- Human Services
Tasks
What tasks do Laundry and Dry-Cleaning Workers perform?
Load articles into washers or dry-cleaning machines, or direct other workers to perform loading.
Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives.
Operate extractors and driers, or direct their operation.
Sort and count articles removed from dryers, and fold, wrap, or hang them.
Knowledge
What do Laundry and Dry-Cleaning Workers need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills
What skills do Laundry and Dry-Cleaning Workers need?
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Operations Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
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