Library Technicians
- Education and Training
Tasks
What tasks do Library Technicians perform?
Reserve, circulate, renew, and discharge books and other materials.
Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.
Help patrons find and use library resources, such as reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance when needed.
Deliver and retrieve items throughout the library by hand or using pushcart.
Knowledge
What do Library Technicians need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Skills
What skills do Library Technicians need?
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.