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Market Research Analysts and Marketing Specialists

  • Marketing, Sales and Service

Tasks

What tasks do Market Research Analysts and Marketing Specialists perform?

  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text.

  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.

  • Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.

  • Measure and assess customer and employee satisfaction.


Knowledge

What do Market Research Analysts and Marketing Specialists need to know?

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Sales and Marketing

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.


Skills

What skills do Market Research Analysts and Marketing Specialists need?

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Writing

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.