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Postal Service Mail Sorters, Processors, and Processing Machine Operators

  • Business, Management and Administration

Tasks

What tasks do Postal Service Mail Sorters, Processors, and Processing Machine Operators perform?

  • Clear jams in sorting equipment.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.


Knowledge

What do Postal Service Mail Sorters, Processors, and Processing Machine Operators need to know?

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Production and Processing

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Skills

What skills do Postal Service Mail Sorters, Processors, and Processing Machine Operators need?

  • Monitoring

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Coordination

    Adjusting actions in relation to others' actions.

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.