Stockers and Order Fillers
- Business, Management and Administration
Tasks
What tasks do Stockers and Order Fillers perform?
Complete order receipts.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Keep records of out-going orders.
Knowledge
What do Stockers and Order Fillers need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Skills
What skills do Stockers and Order Fillers need?
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Speaking
Talking to others to convey information effectively.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.