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Supervisors of Food Preparation and Serving Workers

  • Hospitality, Events, & Tourism

Tasks

What tasks do Supervisors of Food Preparation and Serving Workers perform?

  • Resolve customer complaints regarding food service.

  • Train workers in food preparation, and in service, sanitation, and safety procedures.

  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

  • Present bills and accept payments.


Knowledge

What do Supervisors of Food Preparation and Serving Workers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Administration and Management

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Food Production

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.


Skills

What skills do Supervisors of Food Preparation and Serving Workers need?

  • Management of Personnel Resources

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Speaking

    Talking to others to convey information effectively.

  • Coordination

    Adjusting actions in relation to others' actions.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.