Supervisors of Food Preparation and Serving Workers
- Hospitality, Events, & Tourism
Tasks
What tasks do Supervisors of Food Preparation and Serving Workers perform?
Resolve customer complaints regarding food service.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Present bills and accept payments.
Knowledge
What do Supervisors of Food Preparation and Serving Workers need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Skills
What skills do Supervisors of Food Preparation and Serving Workers need?
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking
Talking to others to convey information effectively.
Coordination
Adjusting actions in relation to others' actions.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.