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Maids and Housekeeping Cleaners

  • Hospitality and Tourism

Tasks

What tasks do Maids and Housekeeping Cleaners perform?

  • Keep storage areas and carts well-stocked, clean, and tidy.

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.


Knowledge

What do Maids and Housekeeping Cleaners need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Public Safety and Security

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.


Skills

What skills do Maids and Housekeeping Cleaners need?

  • Service Orientation

    Actively looking for ways to help people.

  • Coordination

    Adjusting actions in relation to others' actions.

  • Time Management

    Managing one's own time and the time of others.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.