Postal Service Clerks
- Business, Management and Administration
Tasks
What tasks do Postal Service Clerks perform?
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Obtain signatures from recipients of registered or special delivery mail.
Knowledge
What do Postal Service Clerks need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
What skills do Postal Service Clerks need?
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.