Having Trouble Logging In to the BigFuture School Mobile App?

What is the BigFuture School app?

The BigFuture School app lets you view your digital in-school SAT Suite scores, AP courses, explore colleges and careers, and get personalized next steps—all in one place on your phone.

Is the BigFuture School mobile app available to you?  

Are you 13 or older, attend a participating U.S. school, and at least one of these applies to you:  

• You've taken the SAT® School Day, PSAT/NMSQT®, PSAT™ 10, or PSAT™ 8/9 
• You're enrolled in an eligible AP course and your school has opted in to offer the app to students 

If you did, did you provide a mobile number as part of exam setup to get your scores directly on your phone in the mobile app? 

If you believe you should have access but can't get into the app, please call 866-630-9305 or 212-713-8000 or email Customer Support at [email protected]. You can also complete this form online.

Getting Started and Access

Your friend got a text/downloaded this app. You want to get it, too.

To get access to BigFuture School provide a mobile number when you take the SAT School Day, PSAT/NMSQT,  PSAT 10, or PSAT 8/9 OR when you enroll in an eligible AP course. You should get an SMS message with instructions to download the app. 

If you didn’t provide a phone number on test day, you can use your registration number here: https://bfsaccess.collegeboard.org/

If you didn’t provide a phone number when you enrolled in your AP course(s), log back into MyAP to get access.

If you didn’t provide a phone number on test day you can sign in using your registration number and then add a mobile number for future access.

You got a text message telling you to download the BigFuture School app. Is it legit?

You should confirm the message you received from 26936 corresponds to one of the following messages: 

• College Board: Your scores from today’s test will be available in a few weeks on the BigFuture School app. Download it here. Text STOP to opt out or HELP for help.
• College Board: Your test scores will be posted starting tomorrow. View them in the app. Text STOP to opt out or HELP for help.
• College Board: Your test scores are ready! Review them and see career insights, college planning info, and more. Text STOP to opt out or HELP for help.
• College Board: Reminder - Your scores are available! Get the app for scores + more. Text STOP to opt out or HELP for help.

You can’t log in to the app.

If you took the SAT School Day, PSAT/NMSQT, PSAT 10, or PSAT 8/9 and provide a mobile number as a part of testing OR you provided your number when enrolling in an eligible AP course, you should have received a text message with download instructions. 
 If you provided a mobile number but didn’t receive a text message:

• Enter your mobile number to begin authentication.
• Follow the instructions in the app to authenticate access.

Your personal online College Board account and your account for this app are separate. Please use the mobile number you provided when you took the SAT School Day, PSAT/NMSQT, PSAT 10, PSAT 8/9, or enrolled in an eligible AP course to log into the app.

Your College Board login isn’t working for BigFuture School (and/or) your personal information on BigFuture.org is different from your BigFuture School info.

Your personal online College Board account, your bigfuture.org account, and your account for this app are separate. Please use the mobile number that you provided when you took the SAT School Day, PSAT/NMSQT, PSAT 10, PSAT 8/9, or enrolled in an eligible AP course to log into the app. 

The app crashed. 

• Please select Report crash. This will inform our technical team of the issue and help us investigate to prevent this from happening again.
• Delete the app and reinstall. If the problem continues, please wait 2–3 business days, and then try to reinstall and authenticate again.
• If it still doesn’t work, call us at 866-630-9305 or 212-713-8000 M–F, 9 a.m.–6 p.m. ET. You can also email us at [email protected]. Please include the following information in your message:
  • Name and contact information
  • The mobile number you entered when you took the SAT School Day, PSAT/NMSQT,  PSAT 10, or PSAT 8/9
  • Device and operating system (including version)
  • Screenshot of the issue or error message

You can only see my most recent score. Where are your older scores?

You can see scores from in school SAT or PSAT-related test scores if you provided your mobile number as a part of testing. 



Older and other scores, including AP exams, can be accessed by:

• Signing in to your College Board account, or
• Asking your school counselor for your PDF score report

Phone Number and Log In Questions

You don’t remember giving a phone number when you tested. Can you still use the BigFuture School app?

Yes.

• Open the BigFuture School app and enter the mobile number you think you provided.
• If you gave different numbers when taking more than one eligible digital in-school test (SAT School Day, PSAT/NMSQT, PSAT 10, or PSAT 8/9) or when signing up for an eligible AP course, you must use the most recent phone number you provided.
• You don’t need the app on that phone, but you do need access to that phone to receive a verification code.

If you see a message saying your phone number isn’t valid, choose Use test registration number instead.

(Skip to the Registration Number section for details)

You entered your phone number and it says, “This phone number is not valid.” What does that mean?

This usually means the number you entered doesn’t match the most recent mobile number you provided during testing.

• Double-check the number and try again.
• If you’re sure it’s correct and it still doesn’t work, try signing in another way by selecting Use test registration number instead.

(Skip to the Registration Number section for details)
You entered the wrong mobile number.

At this time, you can’t change the information you provided when you signed up. If you provided a recovery email when you took the SAT School Day, PSAT/NMSQT,  PSAT 10, or PSAT 8/9: 

• Select I can’t receive SMS, use my recovery email on the sign-in screen.
• Enter that email address where prompted in the app.
• Click receive code via email.
• Enter the 6-digit authentication code where prompted. If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report. 

You and your brother/sister/friend use the same mobile device number. 

If you both provided a recovery email address, you’ll both be able to get into the app. When you enter the app, if you share a phone number with someone else, you’ll be asked to provide your recovery email address.

• Enter that email address where prompted in the app.
• Click receive code via email.
• Enter the 6-digit authentication code where prompted. You’ll need to follow this process every time you’re prompted to reauthenticate in the mobile app.

If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to access your PDF score report.

Why are you asked for a recovery email?

If you provided a recovery email when testing, it’s used as an extra way to confirm your identity.

• If you know and can access that email, you can use it to finish signing in.
• If you can’t access that email, you won’t be able to sign in right now.

If that happens, you can still view your scores through your College Board account or by asking your school counselor for your PDF score report.

Registration Number (Alternate Sign In)

What is your registration number and where can you find it?

Your registration number is a code you received when you tested.

You can find it:

• On your test ticket
• On your PDF score report
• In your online College Board score report

If you can’t access any of these, your school counselor can help you get a copy of your score report.

You used your registration number, but it says, “Invalid registration number.” Why?

This can happen if:

• The registration number doesn’t match your record
• You were under 13 when you tested
• You tested outside the U.S.
• Your test wasn’t an eligible in-school SAT Suite test
• You tested on an SAT Weekend
• You took the PSAT 8/9 before fall 2025
• You attend a non-eligible school

If none of these apply, double-check the number and try again.

New Phone Numbers and Devices

What if your phone number changed after you tested?

Right now, you can’t change the phone number connected to your BigFuture School access.

That’s why we recommend providing a recovery email—it gives you another way to get your sign-in code if you lose access to your phone number.

Can you use the app on a new phone or device?

Yes. You can download the app on any supported device.
To sign in again, you’ll still need access to:

• The mobile number you used when testing, or
• Your recovery email

Eligibility and Availability

What if you didn’t provide a mobile number during testing?

• Students who didn’t provide a phone number can sign in using their registration number and then add a mobile number for future access.

Can PSAT 8/9 students use the BigFuture School app?

• Students under 13 can’t use the app.
• Starting in fall 2025, PSAT 8/9 students who are 13 or older and test in the U.S. can provide a mobile number and use the app.
• PSAT 8/9 students still cannot use Connections™

If you can’t access the app, your school will share your scores another way (like a PDF score report).

Is the app available for international or DoWEA students?

No. At this time, BigFuture School is only available to students who:

• Test in school
• Test during a school day
• Test in the United States or U.S. territories
• Provide a U.S. mobile number

Students at international schools or DoWEA schools aren't eligible right now.

What if I tested more than once?

• Your most recent phone number and recovery email will be used for access
• If you’ve provided different phone numbers for different tests, you must use the latest one.
• Students who never provided a phone number can now sign in using a registration number and add a phone number later:

View BigFuture School Mobile App Frequently Asked Questions.