Having Trouble Logging in to the BigFuture School Mobile App?

Is the BigFuture School mobile app available to me?  

Did you take SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9?

If you didn’t, BigFuture School mobile app isn’t available to you at this time.

If you did, did you provide a mobile number as part of exam setup to receive your scores directly to your phone in the mobile app? 

If you believe you should have access but are unable to get into the app, please call 866-609-1369 or email Customer Support at [email protected]. You can also complete this form online.

My friend got a text/downloaded this app. I want to get it, too.

Currently, the only way to get access to BigFuture School is to provide a mobile number when you take the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9, and provide a mobile number as part of exam setup to receive your scores directly to your phone in the mobile app. 

If you didn’t provide your mobile number during exam setup, you can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report. You may have the opportunity to sign up if you take another in-school assessment in the future.

I got a text message telling me to download the BigFuture School app. Is it legit?

You should confirm the message you received from 26936 corresponds to one of the following messages: 

• College Board: Your scores from today’s test will be available in a few weeks on the BigFuture School app. Download it here. Text STOP to opt out or HELP for help.
• College Board: Your test scores will be posted starting tomorrow. View them in the app. Text STOP to opt out or HELP for help.
• College Board: Your test scores are ready! Review them and see career insights, college planning info, and more. Text STOP to opt out or HELP for help.
• College Board: Reminder - Your scores are available! Get the app for scores + more. Text STOP to opt out or HELP for help.

I can’t log in to the app.

If you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9, and provided a mobile number as part of testing to receive your scores directly to your phone in the mobile app, you should have received a text message within two business days of submitting your test. 

If you provided a mobile number but didn’t receive a text message:

• Download the BigFuture School mobile app from the Apple App Store or the Google Play Store.
• Enter your mobile number to begin authentication.
• Follow the instructions in the app to authenticate access.

Your personal online College Board account and your account for this app are separate. Please use the mobile number you provided when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9 to log in to the app. If you didn’t provide a mobile number during a test component of the in-school SAT Suite of Assessments, the app isn’t available to you at this time.

I entered the wrong mobile number.

At this time, you can’t change the information you provided when you signed up. If you provided a recovery email when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9: 

• Select I can’t receive SMS, use my recovery email on the sign-in screen.
• Enter that email address where prompted in the app.
• Click receive code via email.
• Enter the 6-digit authentication code where prompted. If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report. 

My brother/sister/friend uses the same mobile device number as I. 

If you both provided a recovery email address, you’ll both be able to get into the app. When you enter the app, if you share a phone number with someone else, you’ll be asked to provide your recovery email address.

• Enter that email address where prompted in the app.
• Click receive code via email.
• Enter the 6-digit authentication code where prompted. You’ll need to follow this process every time you’re prompted to reauthenticate in the mobile app.

If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report.

My College Board login isn’t working for BigFuture School (and/or) My personal information on http://BigFuture.org is different from BigFuture School.

Your personal online College Board account and for bigfuture.org and your account for this app are separate. Please use the mobile number you provided when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9 to log in to the app. If you didn’t provide a mobile number during one of the listed assessments, the app isn’t available to you at this time.

The app crashed. 

• Please select Report crash. This will inform our technical team of the issue and help us investigate to prevent this from happening in the future.
• Delete the app and reinstall. If the problem continues, please wait 2–3 business days, and then try to reinstall and authenticate again.
• If it still doesn’t work, call us at 866-609-1369 M–F, 9 a.m.–6 p.m. ET. You can also email us at [email protected]. Please include the following information in your message:
  • Name and contact information we can get back to you
  • The mobile number you entered when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9
  • Device and operating system (including version)
  • Screenshot of the issue or error message

View BigFuture School Mobile App Frequently Asked Questions.