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Having Trouble Logging in to the BigFuture School Mobile App?

What is the BigFuture School app?

The BigFuture School app lets you view your digital in-school SAT Suite scores, explore colleges and careers, and get personalized next steps—all in one place on your phone.

Is the BigFuture School mobile app available to me?  

Did you take SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9?

If you didn’t, BigFuture School mobile app isn’t available to you at this time.

If you did, did you provide a mobile number as part of exam setup to receive your scores directly to your phone in the mobile app? 

If you believe you should have access but are unable to get into the app, please call 866-609-1369 or email Customer Support at [email protected]. You can also complete this form online.

Getting Started and Access

My friend got a text/downloaded this app. I want to get it, too.

To get access to BigFuture School provide a mobile number when you take the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9, and provide a mobile number as part of exam setup to receive your scores directly to your phone in the mobile app. 

If you didn’t provide a phone number on test day you can can sign in using your registration number and then add a mobile number for future access.

I got a text message telling me to download the BigFuture School app. Is it legit?

You should confirm the message you received from 26936 corresponds to one of the following messages: 

  • College Board: Your scores from today’s test will be available in a few weeks on the BigFuture School app. Download it here. Text STOP to opt out or HELP for help.
  • College Board: Your test scores will be posted starting tomorrow. View them in the app. Text STOP to opt out or HELP for help.
  • College Board: Your test scores are ready! Review them and see career insights, college planning info, and more. Text STOP to opt out or HELP for help.
  • College Board: Reminder - Your scores are available! Get the app for scores + more. Text STOP to opt out or HELP for help.

I can’t log in to the app.

If you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9, and provided a mobile number as part of testing to receive your scores directly to your phone in the mobile app, you should have received a text message within two business days of submitting your test. 

If you provided a mobile number but didn’t receive a text message:

  • Download the BigFuture School mobile app from the Apple App Store or the Google Play Store.
  • Enter your mobile number to begin authentication.
  • Follow the instructions in the app to authenticate access.

Your personal online College Board account and your account for this app are separate. Please use the mobile number you provided when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9 to log in to the app. If you didn’t provide a mobile number during a test component of the in-school SAT Suite of Assessments, the app isn’t available to you at this time.

My College Board login isn’t working for BigFuture School (and/or) My personal information on BigFuture.org is different from BigFuture School.

Your personal online College Board account and for bigfuture.org and your account for this app are separate. Please use the mobile number you provided when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9 to log in to the app. If you didn’t provide a mobile number during one of the listed assessments, the app isn’t available to you at this time.

The app crashed. 

  • Please select Report crash. This will inform our technical team of the issue and help us investigate to prevent this from happening in the future.
  • Delete the app and reinstall. If the problem continues, please wait 2–3 business days, and then try to reinstall and authenticate again.
  • If it still doesn’t work, call us at 866-609-1369 M–F, 9 a.m.–6 p.m. ET. You can also email us at [email protected]. Please include the following information in your message:
    • Name and contact information we can get back to you
    • The mobile number you entered when you took the SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9
    • Device and operating system (including version)
    • Screenshot of the issue or error message

I can only see my most recent score. Where are my older scores?

Right now, some students can only see their most recent (fall 2025 or later) score in the app.

You can still access earlier scores by:

  • Signing in to your College Board account, or
  • Asking your school counselor for your PDF score report

 

Phone Number and Log In Questions

I don’t remember giving a phone number when I tested. Can I still use the BigFuture School app?

Yes.

  • Open the BigFuture School app and enter the mobile number you think you provided.
  • If you gave different mobile numbers when taking more than one eligible digital in-school test (PSAT 8/9, PSAT 10, PSAT/NMSQT, or SAT School Day), you must use the most recent phone number you provided.
  • You don’t need the app on that phone, but you do need access to that phone to receive a verification code.

If you see a message saying your phone number isn’t valid, you can choose “Use test registration number" instead.

(Skip to the Registration Number section for details)

I entered my phone number and it says, “This phone number is not valid.” What does that mean?

This usually means the number you entered doesn’t match the most recent mobile number you provided during testing.

  • Double-check the number and try again.
  • If you’re sure it’s correct and it still doesn’t work, try signing in another way by selecting "Use test registration number instead".

(Skip to the Registration Number section for details)
I entered the wrong mobile number.

At this time, you can’t change the information you provided when you signed up. If you provided a recovery email when you took the >SAT® School Day, PSAT/NMSQT®,  PSAT™ 10, or PSAT™ 8/9: 

  • Select I can’t receive SMS, use my recovery email on the sign-in screen.
  • Enter that email address where prompted in the app.
  • Click receive code via email.
  • Enter the 6-digit authentication code where prompted. If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report. 

My brother/sister/friend uses the same mobile device number as I. 

If you both provided a recovery email address, you’ll both be able to get into the app. When you enter the app, if you share a phone number with someone else, you’ll be asked to provide your recovery email address.

  • Enter that email address where prompted in the app.
  • Click receive code via email.
  • Enter the 6-digit authentication code where prompted. You’ll need to follow this process every time you’re prompted to reauthenticate in the mobile app.

If you didn’t provide a recovery email, we’ll be unable to authenticate you securely to enter the mobile app. You can always access your score and score information through a personal College Board account or contact your school counselor to get access to your PDF score report.

Why am I being asked for a recovery email?

If you provided a recovery email when testing, it’s used as an extra way to confirm your identity.

  • If you know and can access that email, you can use it to finish signing in.
  • If you can’t access that email, you won’t be able to sign in right now.

If that happens, you can still view your scores through your College Board account or by asking your school counselor for your PDF score report.

 

Registration Number (Alternate Sign In)

What is my registration number and where can I find it?

Your registration number is a code you received when you tested.

You can find it:

  • On your test ticket
  • On your PDF score report
  • In your online College Board score report

If you can’t access any of these, your school counselor can help you get a copy of your score report.

I used my registration number, but it says, “Invalid registration number.” Why?

This can happen if:

  • The registration number doesn’t match your record
  • You were under 13 when you tested
  • You tested outside the U.S.
  • Your test wasn’t an eligible in-school SAT Suite test
  • You tested on an SAT Weekend
  • You took the PSAT 8/9 before fall 2025
  • You attend a non-eligible school

If none of these apply, double-check the number and try again.

New Phone Numbers and Devices

What if my phone number changed after I tested?

Right now, you can’t change the phone number connected to your BigFuture School access.

That’s why we recommend providing a recovery email—it gives you another way to get your sign-in code if you lose access to your phone number.

Can I use the app on a new phone or device?

Yes. You can download the app on any supported device.
To sign in again, you’ll still need access to:

  • The mobile number you used when testing, or
  • Your recovery email

Eligibility and Availability

What if I didn’t provide a mobile number during testing?

  • Students who didn’t provide a phone number can sign in using their registration number and then add a mobile number for future access.

Can PSAT 8/9 students use the BigFuture School app?

  • Students under 13 can’t use the app.
  • Starting in fall 2025, PSAT 8/9 students who are 13 or older and test in the U.S. can provide a mobile number and use the app.
  • PSAT 8/9 students still cannot use Connections

If you can’t access the app, your school will share your scores another way (like a PDF score report).

Is the app available for international or DoDEA students?

No. At this time, BigFuture School is only available to students who:

  • Test in school
  • Test during a school day
  • Test in the United States or U.S. territories
  • Provide a U.S. mobile number

Students at international schools or Department of Defense Education Activity (DoDEA) schools aren’t eligible right now.

What’s Changing (Fall 2025–February 2026)

  • Your most recent phone number and recovery email will be used for access
  • If you’ve ever provided a phone number, that latest number is the one you must use.
  • Students who never provided a phone number can now sign in using a registration number and add a phone number later.
  • More PSAT 8/9 students (13+) will be eligible to use the app.

View BigFuture School Mobile App Frequently Asked Questions.

Explore the BigFuture School Mobile App

Learn More

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