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Arbitrators, Mediators, and Conciliators

  • Law, Public Safety, Corrections and Security

Tasks

What tasks do Arbitrators, Mediators, and Conciliators perform?

  • Prepare written opinions or decisions regarding cases.

  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.

  • Conduct hearings to obtain information or evidence relative to disposition of claims.

  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.


Knowledge

What do Arbitrators, Mediators, and Conciliators need to know?

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Law and Government

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Personnel and Human Resources

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.


Skills

What skills do Arbitrators, Mediators, and Conciliators need?

  • Negotiation

    Bringing others together and trying to reconcile differences.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.