Court and Municipal Clerks

Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.

Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.

Verify the authenticity of documents, such as foreign identification or immigration documents.

Record and edit the minutes of meetings and distribute to appropriate officials or staff members.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.