Government Program Eligibility Interviewers
- Government and Public Administration
Tasks
What tasks do Government Program Eligibility Interviewers perform?
Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
Keep records of assigned cases, and prepare required reports.
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
Knowledge
What do Government Program Eligibility Interviewers need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Skills
What skills do Government Program Eligibility Interviewers need?
Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
You might also be interested in…
Equal Opportunity Representatives and Officers
$75,544 Median Yearly Income+5.62% Projected Job GrowthInterviewers
$40,185 Median Yearly Income-0.75% Projected Job GrowthCredit Counselors
$48,589 Median Yearly Income+4.83% Projected Job GrowthCompliance Officers
$75,544 Median Yearly Income+5.62% Projected Job GrowthCompensation, Benefits, and Job Analysis Specialists
$74,524 Median Yearly Income+6.94% Projected Job Growth
Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.