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Insurance Sales Agents

  • Finance

Tasks

What tasks do Insurance Sales Agents perform?

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.


Knowledge

What do Insurance Sales Agents need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Sales and Marketing

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Insurance Sales Agents need?

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.