Saved Careers List - no Careers are selected
Saved Careers (0)

Tax Examiners, Tax Collectors, and Revenue Agents

  • Government and Public Administration

Tasks

What tasks do Tax Examiners, Tax Collectors, and Revenue Agents perform?

  • Send notices to taxpayers when accounts are delinquent.

  • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.

  • Maintain records for each case, including contacts, telephone numbers, and actions taken.

  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.


Knowledge

What do Tax Examiners, Tax Collectors, and Revenue Agents need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Mathematics

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


Skills

What skills do Tax Examiners, Tax Collectors, and Revenue Agents need?

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.



You might also be interested in…


Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.