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Telecommunications Equipment Installers and Repairers

  • Arts, Audio/Video Technology and Communications

Tasks

What tasks do Telecommunications Equipment Installers and Repairers perform?

  • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.

  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.


Knowledge

What do Telecommunications Equipment Installers and Repairers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Telecommunications

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Computers and Electronics

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


Skills

What skills do Telecommunications Equipment Installers and Repairers need?

  • Troubleshooting

    Determining causes of operating errors and deciding what to do about it.

  • Repairing

    Repairing machines or systems using the needed tools.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.