Saved Careers List - no Careers are selected
Saved Careers (0)

Tour Guides and Escorts

  • Hospitality and Tourism

Tasks

What tasks do Tour Guides and Escorts perform?

  • Describe tour points of interest to group members, and respond to questions.

  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.

  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.

  • Conduct educational activities for school children.


Knowledge

What do Tour Guides and Escorts need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • History and Archeology

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.


Skills

What skills do Tour Guides and Escorts need?

  • Speaking

    Talking to others to convey information effectively.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.



You might also be interested in…


Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.