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Cargo and Freight Agents

  • Transportation, Distribution and Logistics

Tasks

What tasks do Cargo and Freight Agents perform?

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Track delivery progress of shipments.

  • Advise clients on transportation and payment methods.


Knowledge

What do Cargo and Freight Agents need to know?

  • Transportation

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Geography

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Public Safety and Security

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.


Skills

What skills do Cargo and Freight Agents need?

  • Speaking

    Talking to others to convey information effectively.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.