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Computer, Automated Teller, and Office Machine Repairers

  • Manufacturing

Tasks

What tasks do Computer, Automated Teller, and Office Machine Repairers perform?

  • Converse with customers to determine details of equipment problems.

  • Reassemble machines after making repairs or replacing parts.

  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

  • Advise customers concerning equipment operation, maintenance, or programming.


Knowledge

What do Computer, Automated Teller, and Office Machine Repairers need to know?

  • Computers and Electronics

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Mechanical

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.


Skills

What skills do Computer, Automated Teller, and Office Machine Repairers need?

  • Repairing

    Repairing machines or systems using the needed tools.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.