Computer, Automated Teller, and Office Machine Repairers
- Manufacturing
Tasks
What tasks do Computer, Automated Teller, and Office Machine Repairers perform?
Converse with customers to determine details of equipment problems.
Reassemble machines after making repairs or replacing parts.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Advise customers concerning equipment operation, maintenance, or programming.
Knowledge
What do Computer, Automated Teller, and Office Machine Repairers need to know?
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Skills
What skills do Computer, Automated Teller, and Office Machine Repairers need?
Repairing
Repairing machines or systems using the needed tools.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.