Computer Systems Analysts
- Information Technology
Tasks
What tasks do Computer Systems Analysts perform?
Troubleshoot program and system malfunctions to restore normal functioning.
Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
Knowledge
What do Computer Systems Analysts need to know?
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills
What skills do Computer Systems Analysts need?
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.