Couriers and Messengers

Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

Obtain signatures and payments, or arrange for recipients to make payments.

Record information, such as items received and delivered and recipients' responses to messages.

Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Time Management

Managing one's own time and the time of others.

Speaking

Talking to others to convey information effectively.