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Freight Forwarders

  • Transportation, Distribution and Logistics

Tasks

What tasks do Freight Forwarders perform?

  • Negotiate shipping rates with freight carriers.

  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.

  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.

  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.


Knowledge

What do Freight Forwarders need to know?

  • Transportation

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Administrative

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Skills

What skills do Freight Forwarders need?

  • Coordination

    Adjusting actions in relation to others' actions.

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Monitoring

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.