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Freight Forwarders

  • Transportation, Distribution and Logistics

Tasks

What tasks do Freight Forwarders perform?

  • Calculate weight, volume, or cost of goods to be moved.

  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.

  • Provide shipment status notification to exporters, consignees, or insurers.


Knowledge

What do Freight Forwarders need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Transportation

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skills

What skills do Freight Forwarders need?

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Monitoring

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Coordination

    Adjusting actions in relation to others' actions.



Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.