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Pharmacy Aides

  • Health Science

Tasks

What tasks do Pharmacy Aides perform?

  • Greet customers and help them locate merchandise.

  • Operate cash register to process cash or credit sales.

  • Accept prescriptions for filling, gathering and processing necessary information.

  • Answer telephone inquiries, referring callers to pharmacist when necessary.


Knowledge

What do Pharmacy Aides need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Administrative

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.


Skills

What skills do Pharmacy Aides need?

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Service Orientation

    Actively looking for ways to help people.

  • Speaking

    Talking to others to convey information effectively.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.