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Postal Service Mail Carriers

  • Business, Management and Administration

Tasks

What tasks do Postal Service Mail Carriers perform?

  • Scan labels on letters or parcels to confirm receipt.

  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.

  • Return to the post office with mail collected from homes, businesses, and public mailboxes.

  • Sort mail for delivery, arranging it in delivery sequence.


Knowledge

What do Postal Service Mail Carriers need to know?

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Public Safety and Security

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.


Skills

What skills do Postal Service Mail Carriers need?

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.

  • Speaking

    Talking to others to convey information effectively.



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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.