Mail Clerks and Mail Machine Operators
- Management & Entrepreneurship
Tasks
What tasks do Mail Clerks and Mail Machine Operators perform?
Wrap packages or bundles by hand, or by using tying machines.
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Knowledge
What do Mail Clerks and Mail Machine Operators need to know?
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
What skills do Mail Clerks and Mail Machine Operators need?
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking
Talking to others to convey information effectively.
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Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.